Effective Date: August 2024

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1. Introduction

Welcome to Wtech Fire Group ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website at wtechfiregroup.com ("Website"). By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

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2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Sign up for our newsletter or mailing list

• Fill out a contact form or request a quote

• Register for an account

• Interact with us on social media

• Communicate with us via email or other means

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The personal information we may collect includes, but is not limited to:

• Name

• Email address

• Phone number

• Postal address

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b. Non-Personal Information

We may also collect non-personal information automatically when you visit our Website, such as:

• IP address

• Browser type and version

• Operating system

• Pages you visit on our Website

• Time and date of your visit

• Referring website address

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This information helps us understand how visitors use our Website and improve its functionality and content.

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3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website

• To improve our Website and enhance your experience

• To respond to your inquiries, requests, or customer service needs

• To send you promotional materials, newsletters, and other communications, where permitted by law

• To monitor and analyse usage and trends to improve our Website

• To detect, prevent, and address technical issues or potential security threats

• To comply with legal obligations

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

• Legal Compliance: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or respond to legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

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5. Data Security

We implement a variety of security measures to protect the personal information you provide. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

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6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience and analyse how you use our Website. Cookies are small data files stored on your device that allow us to recognise you and remember your preferences. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

 

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Wtech Fire Group - info@wtechfiregroup.com